REGULATIONS

§ 1 DEFINITIONS

Regulations – these regulations.

Working days – days from Monday to Friday, excluding public holidays.

Account – free function of the Store (service provided electronically), thanks to which the Buyer can set up his individual Account in the Store.

Shop - Cannoffi online store run by the Seller at https://cannoffi.com.

Consumer – a consumer within the meaning of the provisions of the Civil Code.

Buyer - each entity Buyer in the Store.

Seller - Cannoffi Sp z o.o., ul. Miodowa 1, 00-080 Warszawa, NIP 5252877722.

§ 2 CONTACT WITH THE SELLER

Postal address: ul. Miodowa 1, 00-080 Warszawa.

Email address: cannoffi@gmail.com

Enter phone nr: 602342396

§ 3 TECHNICAL REQUIREMENTS

1. It is necessary for the proper functioning of the Store:
   
   • A device with Internet access.
   • A web browser that supports JavaScript and cookies.
2. To place an order in the Store, in addition to the requirements set out in paragraph 1, an active email account is required.

§ 4 SHOPPING IN THE STORE

1. The prices of goods visible in the Store are total prices for the goods, including VAT.
2. The Seller points out that the total price of the order includes the price for the goods indicated in the Store and, if applicable, the costs of delivery of the goods.
3. The goods selected for purchase should be added to the basket in the Store.
4. Then the Buyer selects from the available in the Store: the method of delivery of the goods and the method of payment for the order, and also provides the data necessary to complete the order.
5. The order is placed at the moment of confirmation of its content and acceptance of the Regulations by the Buyer.
6. Placing an order is tantamount to concluding a sales contract between the Buyer and the Seller.
7. The Seller shall provide the Consumer with confirmation of the conclusion of the sales contract on a durable medium (receipt or invoice) at the latest at the time of delivery of the goods.
8. The Buyer may register in the Store, i.e. set up an Account in it or make purchases without registration by providing their data with each possible order.

§ 5 PAYMENTS

1. You can pay for the placed order, depending on the Buyer's choice:
   1. By ordinary transfer to the indicated bank account.
   2. Using the so-called "quick payments" available in the Store.
2. If the Buyer chooses payment in advance, the order must be paid within 2 Business Days of placing the order.
3. The Seller informs that in the case of some payment methods, due to their specificity, payment for the order is possible only immediately after placing the order.
4. By making purchases in the Store, the Buyer accepts the use of electronic invoices by the Seller. The buyer has the right to withdraw his acceptance.

§ 6 EXECUTION OF THE CONTRACT

1. The seller is obliged to deliver the goods without defects.
2. The order completion date is indicated in the Store.
3. If the Buyer has chosen payment in advance for the order, the Seller will proceed to the execution of the order after posting the payment.
4. In a situation where, as part of one order, the Buyer purchased goods with different delivery dates, the order will be completed on the date appropriate for the goods with the longest delivery date.
5. The goods are delivered only on the territory of the Republic of Poland.
6. Goods purchased in the Store are delivered depending on the delivery method chosen by the Buyer.

§ 7 RIGHT OF WITHDRAWAL

1. The consumer has the right to withdraw from the contract concluded with the Seller via the Store, subject to § 8 of the Regulations, within 14 days without giving any reason.
2. The withdrawal period expires after 14 days from the date of withdrawal:
   1. In which the Consumer came into possession of the goods or in which a third party other than the carrier and indicated by the Consumer came into possession of the goods.
   2. In which the Consumer came into possession of the last item or in which a third party other than the carrier and indicated by the Consumer came into possession of the last item in the case of a contract obliging to transfer ownership of many items that are delivered separately.
   3. Conclusion of a contract - in the case of a contract for the supply of digital content.
3. In order for the Consumer to exercise the right to withdraw from the contract, he must inform the Seller, using the data provided in § 2 of the Regulations, about his decision to withdraw from the contract by an unequivocal statement (e.g. a letter sent by post or information sent by e-mail).
4. The consumer may use the model withdrawal form at the end of the Regulations, but it is not mandatory.
5. In order to meet the withdrawal deadline, it is enough for the Consumer to send information regarding the exercise of his right to withdraw from the contract before the deadline for withdrawing from the contract.
• CONSEQUENCES OF WITHDRAWING FROM THE CONTRACT
6. In the event of withdrawal from the concluded contract, the Seller returns to the Consumer all payments received from him, including the costs of delivering the goods (except for additional costs resulting from the method of delivery chosen by the Consumer other than the cheapest usual method of delivery offered by the Seller), immediately, and in any case not later than 14 days from the date on which the Seller was informed about the Consumer's decision to exercise the right to withdraw from the contract.
7. The Seller will refund the payment using the same payment methods that were used by the Consumer in the original transaction, unless the Consumer agrees to a different solution, in each case the Consumer will not incur any fees in connection with this return.
8. The seller may withhold the return of payment until receipt of the goods or until proof of its return is provided to him, depending on which event occurs first.
9. The seller asks you to return the goods to the address: ul. Domaniewska 17/19/109, 02-672 Warszawa immediately, and in any case not later than 14 days from the date on which the Consumer informed the Seller about the withdrawal from the sales contract. The deadline is met if the Consumer sends back the goods before the expiry of the 14-day period.
10. The consumer bears the direct cost of returning the goods.
11. The consumer is only liable for a decrease in the value of the goods resulting from using them in a different way than was necessary to establish the nature, characteristics and functioning of the goods.
12. If the goods, due to their nature, cannot be returned in the usual way by post, the Consumer will also have to bear the direct costs of returning the goods. The Consumer will be informed about the estimated amount of these costs by the Seller in the description of the goods in the Store or when placing the order.
13. If it is necessary to return funds for a transaction made by the Consumer with a payment card, the Seller will refund to the bank account assigned to this payment card.

§ 8 EXCEPTIONS TO THE RIGHT OF WITHDRAWAL

1. The right to withdraw from a distance contract is not entitled to the Consumer in relation to the contract:
1. In which the subject of the service is a non-prefabricated item, manufactured according to the Consumer's specifications or serving to satisfy his individual needs.
2. In which the subject of the service is an item that deteriorates quickly or has a short shelf life.
3. In which the subject of the service is an item delivered in a sealed package, which cannot be returned after opening the package due to health protection or hygiene reasons, if the package was opened after delivery.
4. In which the subject of the service are items which, due to their nature, are inseparably connected with other items after delivery.
5. In which the subject of the service are sound or visual recordings or computer programs delivered in a sealed package, if the package was opened after delivery.
6. For the delivery of newspapers, periodicals or magazines, with the exception of a subscription agreement.
7. In which the price or remuneration depends on fluctuations in the financial market over which the entrepreneur has no control and which may occur before the deadline to withdraw from the contract.
8. For the delivery of digital content that is not recorded on a tangible medium, if the performance of the service began with the express consent of the Consumer before the deadline to withdraw from the contract and after informing him by the entrepreneur about the loss of the right to withdraw from the contract.
2. The right to withdraw from a distance contract is not entitled to an entity other than the Consumer.

§ 9 COMPLAINTS

1. In the event of a defect in the goods, the Buyer has the option to complain about the defective goods on the basis of the warranty or guarantee regulated in the Civil Code, provided that the guarantee has been granted.
2. Using the warranty, the Buyer may, on the terms and within the time limits specified in the Civil Code:
1. Submit a price reduction statement.
2. In the case of a significant defect - submit a statement of withdrawal from the contract.
3. Demand the exchange of items free from defects.
4. Request removal of the defect.
3. The Seller asks you to submit complaints under the warranty to the postal or electronic address indicated in § 2 of the Regulations.
4. If it turns out that in order to consider the complaint, it is necessary to deliver the advertised goods to the Seller, the Buyer is obliged to deliver these goods, in the case of a Consumer at the Seller's expense, to the following address: ul. Miodowa 1, 00-080 Warszawa.
5. If an additional guarantee has been granted for the goods, information about it, as well as about its terms, is available in the product description in the Store.
6. Complaints regarding the operation of the Store should be sent to the e-mail address indicated in § 2 of the Regulations.
7. The complaint will be considered by the Seller within 14 days.
• OUT-OF-COURT METHODS OF DEALING WITH COMPLAINTS AND PURSUING CLAIMS
8. In the event that the complaint procedure does not bring the result expected by the Consumer, the Consumer may use e.g. with:
1. Mediation conducted by the competent Voivodship Inspectorate of Trade Inspection, to which you should apply for mediation. As a rule, the procedure is free of charge. The list of Inspectorates is available here: https://www.uokik.gov.pl/wazne_adresy.php#faq595 .
2. Assistance of the locally competent permanent consumer arbitration court operating at the Provincial Inspectorate of Trade Inspection, to which the application for consideration of the case before the arbitration court should be submitted. As a rule, the procedure is free of charge. The list of courts is available at: https://www.uokik.gov.pl/wazne_adresy.php#faq596 .
3. Free assistance of the municipal or poviat Consumer Ombudsman.
4. The online ODR platform available at: https://ec.europa.eu/consumers/odr/main/index.cfm?event=main.home2.show&lng=PL .

§ 10 PERSONAL DATA

1. The administrator of personal data provided by the Buyer when using the Store is the Seller.
2. The Buyer's personal data is processed on the basis of the contract and for its implementation, in accordance with the principles set out in the General Regulation of the European Parliament and of the Council (EU) on data protection (GDPR). Detailed information on data processing by the Seller is included in the privacy policy posted in the Store.

§ 11 RESERVATIONS

1. It is forbidden for the Buyer to provide illegal content.
2. Each order placed in the Store constitutes a separate sales contract and requires separate acceptance of the regulations. The contract is concluded for the time and for the purpose of order fulfillment.
3. Agreements concluded on the basis of these regulations are concluded in Polish.
4. In the event of a possible dispute with the Buyer who is not a Consumer, the competent court will be the court competent for the registered office of the Seller.
5. None of the provisions of these regulations exclude or limit in any way the rights of the Consumer under the law.
6. Provisions regarding goods shall apply accordingly to digital content, unless the Regulations specify these issues separately.

Account Regulations

Account regulations in the store Cannoffi

§ 1 DEFINITIONS

Account – a free function of the Store (service) regulated in these regulations, thanks to which the Buyer can set up his individual Account in the Store.

Buyer - each entity Buyer in the Store.

Shop – Cannoffi online store run by the Seller at https://cannoffi.com.

Seller - Cannoffi Sp z o.o., ul. Miodowa 1, 00-080 Warszawa, NIP 5252877722.

§ 2 CONTACT WITH THE SELLER

Postal address: ul. Miodowa 1, 00-080 Warszawa.

Email address: cannoffi@gmail.com

Enter phone nr: 602342396

§ 3 TECHNICAL REQUIREMENTS

1. It is necessary for the proper functioning of the Store:
   
   • A device with Internet access.
   • A web browser that supports JavaScript and cookies.
2. To place an order in the Store, in addition to the requirements set out in paragraph 1, an active email account is required.

§ 4 ACCOUNT

1. Creating an Account is completely voluntary and depends on the will of the Buyer.
2. The account gives the Buyer additional possibilities, such as: viewing the history of orders placed by the Buyer in the Store, checking the order status or editing the Buyer's data independently.
3. In order to set up an Account, you must complete the appropriate form in the Store.
4. At the time of setting up the Account, an agreement is concluded between the Buyer and the Seller for an indefinite period of time regarding the maintenance of the Account on the terms set out in the Regulations.
5. The Buyer may resign from the Account at any time without incurring any costs.
6. In order to resign from the Account, you must send your resignation to the Seller to the e-mail address: contact.cannoffi@gmail.com, which will result in the immediate deletion of the Account and termination of the agreement regarding the maintenance of the Account.

§ 5 COMPLAINTS

1. Complaints regarding the functioning of the Account should be sent to the following e-mail address: contact.cannoffi@gmail.com.
2. The complaint will be considered by the Seller within 14 days.
• OUT-OF-COURT METHODS OF DEALING WITH COMPLAINTS AND PURSUING CLAIMS
3. In the event that the complaint procedure does not bring the result expected by the Consumer, the Consumer may use e.g. with:
1. Mediation conducted by the competent Voivodship Inspectorate of Trade Inspection, to which you should apply for mediation. As a rule, the procedure is free of charge. The list of Inspectorates is available here: https://www.uokik.gov.pl/wazne_adresy.php#faq595 .
2. Assistance of the locally competent permanent consumer arbitration court operating at the Provincial Inspectorate of Trade Inspection, to which the application for consideration of the case before the arbitration court should be submitted. As a rule, the procedure is free of charge. The list of courts is available at: https://www.uokik.gov.pl/wazne_adresy.php#faq596 .
3. Free assistance of the municipal or poviat Consumer Ombudsman.
4. The online ODR platform available at: https://ec.europa.eu/consumers/odr/main/index.cfm?event=main.home2.show&lng=PL .

§ 6 PERSONAL DATA

1. The administrator of personal data provided by the Buyer when using the Store is the Seller.
2. The Buyer's personal data is processed on the basis of the contract and for its implementation, in accordance with the principles set out in the General Regulation of the European Parliament and of the Council (EU) on data protection (GDPR). Detailed information on data processing by the Seller is included in the privacy policy posted in the Store.

§ 7 RESERVATIONS

1. It is forbidden for the Buyer to provide illegal content.
2. The agreement regarding the maintenance of the Account is concluded in Polish.
3. In the event of important reasons referred to in par. 4, the Seller has the right to change these Account Regulations.
4. Important reasons referred to in sec. 3 are:
1. the need to adapt the Store to the provisions of law applicable to the operation of the Store
2. improving the security of the service provided
3. changing the functionality of the Account requiring modification of the Account regulations.
5. The Buyer will be informed about the planned change of the Account regulations at least 7 days before the change comes into force via an e-mail sent to the address assigned to the Account.
6. If the Buyer does not accept the planned change, he should inform the Seller about it by sending an appropriate message to the Seller's e-mail address contact.cannoffi@gmail.com, which will result in the termination of the Account maintenance agreement upon the entry into force of the planned change or earlier if the Buyer makes such a request.
7. If the Buyer does not object to the planned change until its entry into force, it is assumed that he accepts it, which does not constitute any obstacle to the termination of the contract in the future.
8. In the event of a possible dispute with the Buyer who is not a Consumer, the competent court will be the court competent for the seat of the Seller.
9. None of the provisions of these regulations exclude or limit in any way the rights of the Consumer under the law.